Terms of Service

Effective date: August 13, 2026

These Terms of Service (“Terms”) govern access to and use of BookFlows (“BookFlows,” “we,” “us”) by service-business owners (“Vendors,” “you”). By creating an account, you agree to these Terms and to our Privacy Policy.

BookFlows is operated by Eagle Industries LLC, a Florida limited liability company. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

1. What BookFlows is

BookFlows is scheduling, invoicing, payment-collection, and review-request software for solo and small service businesses. Vendors use it to manage jobs with their own customers (“Customers”). BookFlows is not a party to the service Vendors provide their Customers and is not responsible for the quality, safety, or legality of that service.

2. Eligibility and accounts

You must be at least 18 and authorized to act on behalf of the business you register. You’re responsible for the accuracy of information you enter, for keeping your login secure, and for everything that happens under your account.

3. Subscription, trial, and billing

BookFlows is offered on a monthly subscription with a 14-day free trial (a valid card is required to start a trial). The first 50 Vendors receive a founding rate of $19.99/month, locked for as long as the subscription remains active without a lapse; the standard rate is $29.99/month thereafter. Subscriptions renew automatically each month until canceled. You can cancel anytime from Settings; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by law.

4. Payments to Vendors

When a Vendor connects Stripe, payments from that Vendor’s Customers go directly to the Vendor’s own Stripe account, on the Vendor’s own payout schedule. BookFlows never holds Vendor or Customer funds and does not take a percentage of job payments — our only fee is the subscription described in Section 3. Card processing fees are set by Stripe, not by us. If a Vendor chooses to pass a card fee on to a Customer, that fee is displayed to the Customer before payment, in accordance with applicable law.

5. Messaging

BookFlows sends SMS and email to Customers on a Vendor’s behalf, at the Vendor’s direction, for transactional purposes only (confirmations, reminders, invoices, receipts, review requests). By entering a Customer’s contact information into BookFlows, you represent that you have that Customer’s permission to be contacted for their own appointment. You are responsible for honoring opt-out requests and for complying with applicable telemarketing and messaging laws in how you use the Service. See our Privacy Policy for full messaging terms, including STOP/HELP handling.

6. Acceptable use

Don’t use BookFlows to send unsolicited messages, to contact anyone who hasn’t agreed to be contacted about their own appointment, to harass or deceive anyone, to fabricate or manipulate reviews, or to violate any law. We may suspend or terminate accounts that misuse the Service, including sending unauthorized or unwanted messages.

7. Reviews

BookFlows helps Vendors ask their Customers for honest reviews. We never gate, filter, or block a Customer’s ability to leave a public review, and Vendors may not use the Service to fabricate reviews or offer incentives conditioned on a positive review.

8. Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate accounts for violation of these Terms, non-payment, or misuse of the Service, including messaging abuse.

9. Disclaimers and limitation of liability

The Service is provided “as is” without warranties of any kind. To the fullest extent permitted by law, BookFlows is not liable for indirect, incidental, or consequential damages, or for lost profits or data, arising from use of the Service. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after a change means you accept the updated Terms.

11. Contact us

Questions about these Terms: eagleindustries.management@gmail.com